Privacy Policy

Privacy Policy

Trident Toilet Partitions is committed to protecting your privacy and handling your personal
information in an open and transparent manner.
This Privacy Policy explains how we collect, use, disclose and protect your personal
information in accordance with the Australian Privacy Principles contained in the Privacy Act
1988 (Cth).

1. Who We Are

Trident Toilet Partitions
Keysborough, Victoria, Australia
Phone: 03 9338 4833
Email: Admin@tridenttp.com.au

2. Information We Collect

We may collect personal information including:
 Full name
 Company or business name
 Phone number
 Email address
 Delivery or site address
 Project or quotation details
 Information relating to enquiries, purchases or services
 Any other information voluntarily provided to us

3. How We Collect Information

We collect information directly from you when you:
 Contact us by phone or email
 Request a quote
 Submit information through the E1 Platform
 Engage with us through our website or socials
 Communicate with us regarding products or services
We may also collect limited website usage information through cookies or analytics tools.

4. Why We Collect Your Information

We collect personal information for purposes including:
 Providing quotations and product information
 Processing orders and supplying products or services
 Communicating regarding projects or installations
 Managing customer relationships
 Improving our products, services and website
 Internal administration and record keeping
 Marketing and promotional activities where permitted by law

5. Disclosure of Information

We do not sell or rent personal information to third parties.
We may disclose personal information to trusted third parties where necessary to operate our
business, including:
 Suppliers and contractors
 Delivery and freight providers
 IT and website service providers
 Professional advisers such as accountants or legal advisers
 Government or regulatory authorities where required by law
All reasonable steps are taken to ensure your information is handled securely.

6. Website and Cookies

Our website, www.tridenttp.com.au, may use cookies and similar technologies to improve
user experience and monitor website performance.
Cookies may collect non-personal information such as:
 Browser type
 Pages visited
 Time spent on the website
 General location data
You may disable cookies through your browser settings, however some website functionality
may be affected.

7. Instagram and Social Media

Trident Toilet Partitions maintains an Instagram presence for marketing and communication
purposes.
Any interactions on social media platforms are also subject to the privacy policies of those
platforms.

8. Storage and Security

We take reasonable steps to protect personal information from:
 Misuse
 Interference
 Loss
 Unauthorised access
 Modification or disclosure
Information may be stored electronically or in physical records.
While we take reasonable precautions, no method of electronic transmission or storage is
completely secure.

9. Access and Correction

You may request access to personal information we hold about you and request corrections if
the information is inaccurate, incomplete or outdated.
Requests can be made using the contact details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updated version will be published on our website.

11. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal
information, please contact:
Trident Toilet Partitions
Keysborough, Victoria, Australia
Phone: 03 9338 4833
Email: Admin@tridenttp.com.au